I once had a long conversation with someone about the difference in price between a two-piece fried chicken dinner and a three-piece fried chicken dinner. This was not a voluntary conversation. I was employed by KFC. This man was a customer.
One would think that would be an easy thing to suss out:
Math can be hard.
Why does it cost more? Well because there’s more chicken. No, but why is it more? ….Because it has three pieces of chicken. The other dinner has two pieces. Okay, but why is it more? ….Where did I lose you? I just don’t get why I’m paying more for the same thing. Because you’re not. No, each dinner has the same thing. One has more of the same thing. It doesn’t make sense that I’m paying more. Little has made sense in this exchange. How about we just go with two pieces then? No, I’ll have the three-piece. Of course.
The moral: Don’t count your chickens.
Oh, some folks are just slightly odd.
It was a surreal experience. I don’t think the post did a satisfactory job illuminating how long I talked to this man about chicken dinners. Food services is a thankless, thankless job.
I would have paid for the difference between the 2 and 3 piece dinner just to get rid of the guy.
got to your blog by way of freshly pressed. very funny stuff. i think i will have my kids read this post so that they will be forever scared of food service jobs. ;o)
XD I just had a similar convo with my husband about the difference between a hurricane and a tornado. Lol! We each seemed to be on a different plane of logic…
You used to work at Kentucky Fried Chicken?
So, then, did you know that next Friday will be “the Colonel”‘s birthday?
http://tokyo5.wordpress.com/2011/09/04/happy-bday-col/
I did not know this. I think I will reenact this exchange to celebrate.
I’ve never worked in foodservice, but I have done time working retail. I once had to convince a customer that the money she handed me was less than the total she owed. We went back and forth a few times, but she was adamant. Evidently I am not equipped to explain that some numbers are lower than others.
I don’t get it. You never answered the customer’s question.
How you didn’t lose your patience… I will never know!